We will not collect personally identifiable information like your name, e-mail and mailing address and telephone number, or credit card numbers (“Personal Information”) without your knowledge and permission;
We will not disclose your Personal Information to third parties unless you have authorized us to do so;
We will take reasonable steps to protect the security of the Personal Information we collect from you.
Visiting our Site
You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site, we may collect usage information, but it is anonymous and is not linked to you as an individual. We use this data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site’s database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.
Cookies and Pixel Tags
We, or a third-party advertiser acting on our behalf, may place a “cookie” or “pixel tag” on your personal computer when you come to the site or visit a site on which we advertise. These devices are small computer files that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. We use these devices to collect data to help us personalize and improve your experiences on our site. The data on your use of our site may be linked to the Personal Information you have chosen to share with us when you register. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, your ability to use some features on our site may be impaired.
If/when you seek information from our site, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our site. As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number.
When You Purchase, Book or Reserve Travel Services or Accommodations through our site
You may be able to book, reserve or purchase travel services or accommodations through our site. To do so, you must provide payment information to us – for example, your credit card specifics like card number, expiration date, cardholder name and billing address.
Sharing of Personal Information
Generally, we only disclose your Personal Information to those travel providers that you decide to make arrangements with through our site. For example, when you purchase an airline ticket or reserve a rental car or hotel room, we will provide the airline, car rental agency or hotel, as the case may be, with the Personal Information needed to process your transaction. We use our reasonable efforts to ensure that these travel providers will also protect your Personal Information. We contract with other companies to perform various functions necessary to operate our business – for example, to deliver tickets, ship items and process credit cards. We will share with these other companies only that Personal Information they require to fulfill your orders. We will use reasonable efforts to ensure that these companies agree that they will not use or disclose that Personal Information for any other purpose. Other than as explained in this policy, we will not disclose any Personal Information we collect from you to others without your permission, except as determined in the exercise of our reasonable discretion, that disclosure is required in certain limited circumstances: (a) to protect the security of our site and our rights under our Terms and Conditions of Use; (b) to protect ourselves against liability; (c) in response to legal process, (d) if we believe in good faith that the law requires it; or (e) in connection with a sale of our business or company.
If you decide to book, reserve or purchase travel services or accommodations for other travelers using our booking system, we will collect certain Personal Information about these other travelers. You will need to make sure that each of these other travelers agrees, in advance, that you can disclose their Personal Information to us.
Additional Products and Services
We may allow other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services you have signed up for.
Links to Other Sites
How We Protect Your Information
We are committed to safeguarding your information. For that reason we employ a staff of technology professionals to oversee our site security, and utilize a full range of the best security technology available. Specifically, your information is secured from unauthorized access from the Internet through market leading firewall technology. We also protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology known as Secure Socket Layer (SSL).
Depending on your browser, this SSL will have encryption keys of up to 256 bits. To ensure that we fulfill our commitment to safeguard your information, we continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet at all times.
If you have any questions or concerns about this policy or our information handling practices, you may contact us by email. We will attempt to respond to your questions or concerns within five (5) business days after we receive them. We can also be reached by regular mail at:
Pinnacle Travel Services, LLC. 390 N. Pacific Coast Highway, Suite 3100. El Segundo, CA 90245